19+
AGCO #OP1499101 | AGLC #843961
Licensed
Responsible Gaming
Our Commitment
At WINS, we are committed to promoting responsible gambling and providing a safe gaming environment for all our players. We believe that gaming should be an enjoyable form of entertainment, and we're dedicated to helping our customers maintain control over their gaming activities.
Age Restrictions
You must be 19 years of age or older and a resident of Ontario, British Columbia, or Alberta to participate in our gaming services. We take age verification seriously and employ strict measures to prevent underage gambling.
Warning Signs
Gaming may become a problem if you:
- Spend more time or money than you can afford
- Chase losses or gamble to win back money
- Neglect work, family, or personal responsibilities
- Borrow money or sell possessions to gamble
- Feel guilty or anxious about gambling
- Have arguments with family or friends about gambling
Self-Management Tools
We offer several tools to help you manage your gaming:
- Deposit limits: Set daily, weekly, or monthly limits
- Time reminders: Receive notifications about your gaming session length
- Self-assessment tools: Evaluate your gaming behavior
- Reality checks: Regular reminders of time and money spent
- Cool-off periods: Take a break from gaming for 24 hours to 6 weeks
- Self-exclusion: Exclude yourself from our services for 6 months to 5 years
Getting Help
If you or someone you know has a gambling problem, help is available:
- ConnexOntario: 1-866-531-2600 (Ontario)
- Alberta Health Services: 1-866-332-2322 (Alberta)
- BC Responsible & Problem Gambling Program: 1-888-795-6111 (British Columbia)
- GameSense: www.gamesense.com
- Gamblers Anonymous: www.gamblersanonymous.org
Resources
For more information about responsible gaming and support services, visit:
Remember: Gaming should be fun. If it's not, we're here to help. Please reach out to our support team or use the resources above.
Company Information
Operating Entity: Elion Olc Colimo Foundation
Registered Address: 129, Triq Fleur-De-Lys, Birkirkara, BKR 9066, Malta